Orders are not being tracked for Gate.io

Incident Report for Hummingbot Miner

Resolved

The order tracking issue for Gate.io has been resolved. User orders and rewards are now visible in the Miner Web App.

Posted Nov 13, 2023 - 20:18 PST

Investigating

Monitoring indicates some orders are not being tracked for Gate.io. Operations teams are actively investigating and will provide updates as soon as possible. This issue will result in delayed reward calculation. However, once the issue is resolved rewards will be calculated and credited correctly.

Posted Nov 12, 2023 - 18:14 PST

This incident affected: Data fetchers (Gate.io Data Fetcher).