System Status
All Systems Operational

About This Site

Welcome to the status page for Hummingbot Miner, our liquidity mining platform. Here, we post notices about system downtime, exchange API outages, and our issues that affect our user and their bots.

Miner Web App ? Operational
90 days ago
99.94 % uptime
Today
Rewards Engine ? Operational
90 days ago
99.96 % uptime
Today
Binance Data Fetcher ? Operational
90 days ago
99.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 23, 2020

No incidents reported today.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 15:51 PST
Investigating - We are investigating an issue with the Binance Data Fetcher that is causing mid prices to be wrong, which skews the spreads of user orders and results in incorrect reward calculations on Hummingbot Miner currently.
Nov 19, 10:04 PST
Nov 18, 2020
Resolved - This incident has been resolved.
Nov 18, 15:33 PST
Identified - We are performing maintenance work on some incorrect user payout data from last week. Rewards generation will be paused for about 30 minutes. Data collection on user orders is not affected.
Nov 18, 15:02 PST
Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - This incident has been resolved.
Nov 16, 13:42 PST
Update - We found another issue which is correlated with the first one, and have to stop all data fetchers. Order and trade data will be retrieved later.
Nov 16, 10:11 PST
Update - We are continuing to work on a fix for this issue.
Nov 16, 04:53 PST
Identified - We have an issue with fetching order and trade data for the last ~19 hours. Roughly 1/2 of user data is not being fetched in time, which results in wrong rewards calculation. We identified the problem in one of the core libraries and working on a fix. At the end, we expecting to recalculate all rewards with full data.
Nov 16, 04:32 PST
Resolved - We encountered a problem with several data fetchers, which result in missing order data for large chunk of miners. We will give an update on missing rewards later.
Nov 16, 01:00 PST
Nov 15, 2020

No incidents reported.

Nov 14, 2020
Resolved - We have determined that the errors that have occurred on reward amounts are limited to November 13 data only. The rewards on November 14 have returned to normal. We are re-enabling the system back to normal operation and will continue to monitor the rewards aggregator. We are also continuing to investigate the issue re: the November 13 rewards; once we find out the cause, we will recalculate the rewards for that day to the accurate amounts.
Nov 14, 22:16 PST
Update - The problem seems like it occurred for Nov 13 data only, but we are verifying to make sure that rewards are being correctly calculated.
Nov 14, 19:37 PST
Update - We are investigating back-end issues and the system reporting is currently not updating, resulting in orders and rewards not being reflected or updated on the Miner app.
We expected a few hours of downtime as we resolve this. But during this time, we are still collecting data and miners are earnings rewards.
Nov 14, 19:36 PST
Update - We are continuing to investigate this issue.
Nov 14, 18:29 PST
Update - It appears that only data for November 13 was affected. And that we will be able to resolve the issue and correct the amounts. Current rewards seem unaffected.
Nov 14, 18:27 PST
Investigating - We are currently investing an issue where it appears that some markets are calculating >2x rewards for all miners. We are investigating the issue.
Nov 14, 18:25 PST
Nov 13, 2020
Resolved - This incident has been resolved.
Nov 13, 12:24 PST
Investigating - We are currently investigating a backend issue.
Nov 13, 11:26 PST
Nov 12, 2020
Resolved - This incident has been resolved.
Nov 12, 21:55 PST
Identified - Our systems are under heavy load at the moment. We're working to get it back to nominal working conditions.
Nov 12, 21:01 PST
Resolved - This incident has been resolved.
Nov 12, 15:32 PST
Update - We are continuing to investigate this issue.
Nov 12, 14:36 PST
Investigating - We are experiencing a backend issue and is currently working on resolving it.
Nov 12, 14:33 PST
Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.

Nov 9, 2020
Resolved - There were no signs that the increase in volume was due to system error.
Nov 9, 10:59 PST
Monitoring - We are seeing a constant decrease from highest recorded volume of $158k.
Nov 9, 07:48 PST
Investigating - Current total liquidity has increased from around $120k to $150k in an hour and is continuously increasing.
Nov 9, 07:18 PST