Binance delayed order tracking due to high WebSocket disconnection rate

Incident Report for Hummingbot Miner

Resolved

This incident has been resolved.
Posted Nov 11, 2021 - 17:22 UTC

Investigating

We have noticed a pattern with Binance WebSocket for the past week, where it disconnects all WS connections every two days.
This is causing order tracking delays and we are working with Binance team to investigate.
No rewards are lost, the calculation will resume as soon as orders are recorded.
Posted Nov 11, 2021 - 01:45 UTC
This incident affected: Data fetchers (Binance Data Fetcher).
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